Support
Need help with Musiqly? We're here to assist you. Check our FAQ or reach out directly.
Frequently Reported Issues
- App not installing: Ensure "Install from unknown sources" is disabled. Musiqly is only available on Google Play Store.
- Music not playing: Check that the audio file format is supported (MP3, FLAC, AAC, WAV, OGG, M4A).
- Streaming buffering: Try lowering the streaming quality in Settings or switch to a WiFi connection.
- Sleep timer not working: Ensure the app has notification permission enabled in Android Settings.
- Lyrics not showing: Some songs may not have synchronized lyrics available. Try online streaming songs.
Still Need Help?
If you couldn't find the answer you're looking for, please email us at musiqly.app@gmail.com with your device model, Android version, and a detailed description of the issue. We typically respond within 24 hours.